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Store Policies

Customer Care

Our vision is to provide games at affordable prices. Our mission statement is to allow gamers to enjoy their favorite titles. We are committed to providing excellent customer service to our customers. We have a zero-tolerance policy for poor customer service. This policy applies to all staff.

 

We expect all staff/customers alike to act with respect towards each other. If you have any questions about this policy, please contact us via chat or email. Thank you for your cooperation.

Cancelling a Transaction

Cancellation of a transaction in accordance with the Consumer Protection Regulations (cancellation of a transaction), 2010-771 and the Consumer Protection Law, 1981-5771

Refund Policy

Thank you for choosing to purchase digital products from our website. We understand that you have high expectations for the products you purchase, and we strive to deliver the best possible customer experience.

However, as our digital products are non-tangible and irrevocable goods, we do not issue refunds once the order is confirmed and the product is delivered. 

Please note that we strongly advise you to carefully read the product description and the terms of use before making a purchase, as well as ensure that your device meets the minimum system requirements.

If you experience any issues with the product, please contact us as soon as possible, and we will do our best to resolve the issue in a timely and satisfactory manner. We may offer a replacement product or a credit towards a future purchase, at our discretion.

By making a purchase on our website, you agree to the terms of this non-refund policy and acknowledge that you understand that all sales are final.

If you have any questions or concerns, please do not hesitate to contact us. Our customer support team will be happy to assist you.

Payment Methods

Payment Methods

- Credit / Debit Cards
- Paypal

- Offline Payments

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